About the Job

As an Information Systems Technician you will learn how to operate, maintain, secure and employ Deployable Local Area Networks (DLAN) and  Mission Systems as part of a bigger Communications Node that will provide services in support of Army exercises and operations. You will be a member of an Information System (IS) Detachment employed within a Communications Node, enabling you to put your training into practice in a variety of field environments and receive on the job mentoring from your more experienced colleagues.

You will be responsible for assisting in the installation and configuration of a desktop operating system, assist with the installation, apply cyber and network security, configuration and fault finding of peripheral devices (such as printers, scanners and storage devices),assist with the basic administration of network operating systems and detachment stores including radio equipment, ancillaries, batteries.

As an Information Systems Technician you will be a member of a closely-knit detachment, where teamwork, self-motivation, co-operation and good inter-personal relationships are essential. You will be relied upon to exercise a high degree of judgment as you conduct a range of diverse tasks in challenging and time constrained situations.

The Information Systems Technician soldier is a member of the Royal Australian Corps of Signals (RA Sigs). The role of RA Sigs is to provide communications, information systems and electronic warfare (CISEW) support to the Army and the Australian Defence Force to allow command and control of deployed forces in peace, crisis and conflict on any operation anywhere in the world. As an Information Systems Technician you will work in collaboration with other RA Sigs trades, such as Telecommunications Technicians and Communication Systems Operators, in order to establish a reliable and holistic communications network in support of military exercises and operations.

 

 

Your duties:

The duties listed below are those that you will be trained in during your initial employment training and subsequent trade training courses that you will attend over the course of your career, but note that not all duties are performed in each individual Information Systems Technician position:

  • Installing software in response to user requirements
  • Analysing software performance
  • Identifying and rectifying software and hardware faults
  • Responding to user issues and implementing solutions
  • Preparing and deploying communications equipment in support of exercises and operations
  • Support Information Systems helpdesk services in the field environment
  • Ensuring that Information Technology (IT) security is maintained and enforced throughout the Communications Node.

Typical work hours

  • Work hours within a unit location, such as Brisbane QLD, Townsville QLD or Darwin NT, are typically 7:30am to 4pm weekdays and you will also periodically spend time in the field environment supporting various exercises around Australia

Key Information

National Qualifications

Aspects of your training may result in the award of civil qualifications - something you can check with your Instructional Staff when you conduct your Initial Employment Training.

Salary & Allowances

In the Army you'll get paid a good salary from day one regardless of your age, experience or qualifications; and your pay increases as you progress through training.

In addition to base pay you'll receive a variety of allowances - which are detailed below - plus superannuation at a far higher rate than you're likely to find in the civilian world.


For more details download our Salary Scales.

Read our Conditions of Service.


Salary Calculator

Locations

Information Systems Technicians are employed in all RA Sigs tactical units and in a number of strategic units that operate throughout Australia. The majority of positions are located in Melbourne, Darwin, Townsville, Brisbane and Sydney. You may also have the opportunity to deploy overseas on operations during your career.


Requirements

Age

Applicants must be aged between 17 and 54 years of age inclusive on day of entry.

Applicants will not be allowed to enter the ADF until they achieve a minimum of 17 years of age, however they may be able to initiate the application process from 16 years and six months of age, depending upon the capacity of their local recruiting centre.

Education & Experience

Completion of Australian Year 10 education (or equivalent) with passes in English and Mathematics.

Medical & Fitness

To be enlisted or appointed, you must be medically and physically fit for entry to your chosen occupation. This is partially assessed from the completion of an extensive questionnaire covering your medical history, followed by a physical examination.

You will also be required to successfully pass a physical fitness test before appointment.

For further details on medical and physical fitness standards refer to Physical Fitness Standards for Entry into the ADF and Medical Process for Entry into the ADF.

Period of Service

You will be enlisted for an Initial Minimum Period of Service (IMPS) of six years. Subsequent periods of service may be offered subject to the requirements of the ADF and your suitability for further service. You may request discharge at any time provided you do not have an outstanding Initial Minimum Period of Service obligation.

Your Careers Coach can advise on how IMPS will relate to your chosen occupation.

Aptitude

The application process to join the Australian Defence Force requires you to complete a series of aptitude tests which may include verbal, spatial and numerical ability and a general maths test. Some jobs may also require you to complete additional testing at a later date.

Psychology support staff will explain what is involved with each test.

The aptitude tests provide information about your suitability for the Defence Force and for particular jobs. Defence Force Recruiting can then help you identify jobs that best match your abilities.

Further information on the aptitude testing requirements can be found here.

Citizenship

Only Australian Citizens are permitted to serve in the ADF.

If you are a permanent resident of Australia, the ADF may consider a temporary deferral of the citizenship requirement if the position for which you are applying cannot be filled by an applicant who meets all the citizenship requirements, and then only in exceptional circumstances. You will be required to obtain Australian Citizenship as early as possible following enlistment or appointment.

Find out more in our Citizenship page or ask your local Defence Force Recruiting Centre.

Security Requirements

The Department of Defence requires ADF employees to have security clearances appropriate to their employment.

A process of background checks, collection of relevant information and, as required, interviews, enables the Australian Government Security Vetting Agency to make an informed assessment of an applicant's suitability for a security clearance.

The minimum security clearance level required is Negative Vetting Level 1, and current policy requires applicants to have a checkable background for the previous 10 years. Required information includes:

  • Residence

  • Employment

  • Education

  • Credit

Australian Citizenship is a requirement for a security clearance and a clearance will only be granted to a non-citizen in exceptional circumstances.

NOTE: The security clearance is critical to an applicants successful progression through the Army training system. If an applicant is unable to obtain the required security clearance in time, they will not be allowed to continue their training and may need to be re-allocated to another employment category. As such, it is strongly recommended that all applicants obtain the required documentation as soon as possible to provide the best opportunity to be employed in their preferred employment category.

Training

Military Training

All General Entry recruits into the Australian Regular Army are required to complete the Recruit Course.

Total Duration: 80 days.

Location: Kapooka, Wagga Wagga, NSW.

Recruit training is the same for male and female entrants. During the 80 day Army Recruit Course you will be required to take part in physical training, weapon handling and shooting, first aid, drill and field craft. The training is deliberately challenging and has been designed to prepare you to be a soldier in today's Army. Recruits gain a sense of achievement, purpose and confidence during basic training, and on completion of the course feel justifiably proud of what they have achieved.

Further information is also available at the Army Recruit Training Centre website.

During Military (Initial Recruit) Training and (Initial) Employment Training, members may be required to pay a contribution towards meals, accommodation and utilities.

Employment Training

As an Information Systems Technician you will conduct your communications training at the Defence Force School of Signals (DFSS) at Macleod, VIC. You won't find technical and communication schools with a better teacher/student ratio or better equipment and facilities. DFSS is dedicated to giving you the best technical and communications training possible.

Unlike any other school of its kind, you will be paid while you learn and are guaranteed a job when you graduate. In addition to your trade training courses, you will continue to develop your military skills which will allow you to be an Army soldier as well as an Information Systems Technician. This will allow to you attain the technical skills you need as well as develop your ability to work in diverse teams, understand tactical considerations of deploying communications networks in a variety of field environments and give you the opportunity to fulfil a range of leadership positions.

Common Signals Training

Duration: 54 Days.

Note: Course duration may vary depending on public holidays and other Army requirements.

Location of Training: Defence Force School of Signals, Simpson Barracks Macleod, Victoria.

This course provides foundation knowledge of Corps history along with the roles and the basic skills to operate common in-service Communication, Information Systems and Electronic Warfare (CISEW) equipment. This course also serves to qualify graduates as basic combat communicators, operate basic in-service power generation equipment and progress to subsequent courses.

Information Systems Technician (ECN 661) RA Sigs

Duration: 121 Days, not including weekends.

Note: Course duration may vary depending on public holidays and other Army requirements.

Location of Training: Defence Force School of Signals, Simpson Barracks Macleod, Victoria.

Training incorporates a wide variety of Information Technology (IT) subjects ranging from windows, linux and network operating systems, network fundamentals,  fault finding hardware, cyber and network security applications. Subjects include installation of applications, peripheral devices, operating a IS service desk, data communications and operation of a Deployable Local Area Network (DLAN).

On the successful completion of this course you will receive Pay Grade 3. You will be posted to a major RA Sigs unit, typically Darwin, Brisbane or Townsville, and through
on-the-job training obtain the skills and experience to be an effective member of an Information Systems detachment. A minimum of 12 months to consolidate your training is mandatory before you progress to Pay Grade 4.

It should be noted that there might be periods of time between courses conducted at DFSS. Should this occur, you will be provided with both meaningful employment and refresher training